Privacy Policy

1. Introduction

This Privacy Policy describes how Behäppi (“we”, “us”, or “our”) collects, uses and discloses your personal information when you visit or make a purchase from our website.

Contact: hello@behappi.eu

2. Personal information we collect

Information you provide

Name
Billing & shipping address
Email address
Phone number
Payment information (processed securely via Shopify Payments, PayPal, etc.)

Order information

Products purchased
Order history
Transaction details

Automatically collected data

IP address
Device & browser information
Website activity (pages visited, clicks, etc.)

3. How we use your information

We use your personal data to:

Process and fulfill orders
Communicate with you (order updates, support)
Screen for fraud and security risks
Improve our store and customer experience
Send marketing emails (only with your consent)

4. Legal basis (GDPR)

We process your data based on:

Contract (to fulfill your order)
Legal obligations (tax/accounting)
Legitimate interests (fraud prevention, improvement)
Consent (marketing & cookies)

5. Sharing your information

We share your data with trusted third parties, including:

Shopify (store platform)
Payment providers (e.g. Stripe, PayPal)
Shipping partners
Analytics tools (e.g. Google Analytics)
Marketing tools (e.g. Klaviyo, Meta Ads)

These parties only process your data on our behalf.

6. International transfers

Your data may be transferred outside the EU (e.g. via Shopify or Google). In such cases, we ensure appropriate safeguards (such as Standard Contractual Clauses).

7. Data retention

We retain your data: