Payment & Shipping
PAYMENTS
All products remain Behäppi's property until the full payment is made.
Shipping costs and payment fees are shown in the checkout before confirming the purchase.
All transfers conducted through Behäppi are transacted through third party dedicated gateways to guarantee your protection.
Card information is not stored and all card details are sent over SSL encryption.
ORDER PROCESSING
Orders are processed within 1-3 business days (excluding weekends and holidays).
Expect an e-mail within 1-3 days to let you know your order is on the way!
INTERNATIONAL SHIPPING TYPES
| SHIPPING TYPE | DELIVERY | SHIPPING TIME |
| GLS | Courier | (4-7 days) |
| Standard | Pickup point | (6-10 days) |
| Economy | Mailbox or pickup point | (8-12 days) |
| Free | Depends on the order |
INTERNATIONAL SHIPPING TIMES & RATES
All of our orders are shipped from Estonia.
| COUNTRY | SHIPPING TIME | SHIPPING RATE |
| Estonia | 1-2 business days | 3,50€ |
| Latvia | 2-4 business days | 7,00€ |
| Lithuania | 2-4 business days | 7,00€ |
Free delivery on all orders over 50€ (Estonia, Latvia & Lithuania)
AUSTRIA, BELGIUM, BULGARIA, NETHERLANDS, CROATIA, LUXEMBOURG, POLAND, GERMANY, SLOVAKIA, SLOVENIA, FINLAND, DENMARK, CZECH REPUBLIC, SPAIN, ITALY, GREECE, PORTUGAL, FRANCE, SWEDEN, ROMANIA, HUNGARY
| SHIPPING TYPE | ORDER | SHIPPING RATE |
| GLS courier (4-7 days) | 1 puzzle | 16,00€ |
| 2-10 puzzles | 19,00€ | |
| Standard (6-10 days) | 1 puzzle | 10,00€ |
| 2-10 puzzles | 16,00€ | |
| Economy (8-12 days) | 1 puzzle | 8,00€ |
Free delivery on all EU orders over 75€
SWITZERLAND, GREAT BRITAIN, IRELAND
| SHIPPING TYPE | ORDER | SHIPPING RATE |
| Standard (6-10 days) | 1 puzzle | 15,00€ |
| 2-10 puzzles | 20,00€ | |
| Economy (8-12 days) | 1 puzzle | 10,00€ |
| 2-10 puzzles | 15,00€ |
NEW ZEALAND
| SHIPPING TYPE | ORDER | SHIPPING RATE |
| Standard (6-10 days) | 1 puzzle | 25,00€ |
| 2-10 puzzles | 30,00€ | |
| Economy (8-12 days) | 1 puzzle | 15,00€ |
| 2-10 puzzles | 25,00€ |
USA
| SHIPPING TYPE | ORDER | SHIPPING RATE |
| Standard (6-10 days) | 1-4 puzzles | 20,00€ |
| 5-10 puzzles | 35,00€ | |
| Economy (8-12 days) | 1-4 puzzles | 10,00€ |
| 5-10 puzzles | 25,00€ |
AUSTRALIA
| SHIPPING TYPE | ORDER | SHIPPING RATE |
| Standard (6-10 days) | 1-4 puzzles | 18,00€ |
| Economy (8-12 days) | 1-2 puzzles | 12,00€ |
CANADA
| SHIPPING TYPE | ORDER | SHIPPING RATE |
| Standard (6-10 days) | 1-4 puzzles | 20,00€ |
| Economy (8-12 days) | 1-2 puzzles | 15,00€ |
NORWAY
| SHIPPING TYPE | ORDER | SHIPPING RATE |
| Standard (6-10 days) | 1-4 puzzles | 15,00€ |
| 5-10 puzzles | 20,00€ | |
| Economy (8-12 days) | 1-2 puzzles | 10,00€ |
| 5-10 puzzles | 15,00€ |
LOCAL TAXES
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customer's own expense.
WHEN DO I GET MY ORDER?
Days indicated are business days (Monday-Friday)
NB! Once you make an order, it can take up to 4 business days once your package is shipped. All the estimated delivery days shown on the shipping method are based after the order shipment has been confirmed. All orders are shipped from Tallinn, Estonia.
CAN I TRACK MY ORDER?
Sure thing you can. Once we ship your order, we will send you an email containing a tracking number. This tracking number might take up to 4 days before it updates.
ORDER TRACKING
GLS tracking : https://gls-group.eu/GROUP/en/parcel-tracking.html
Postal service tracking : https://www.omniva.ee/private/track_and_trace
Please contact our customer care at hello@behappi.eu if you have any questions regarding your order.